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Telephoning, Coursebook + Audio CD
Telephoning B1-B2. Προετοιμασία και εξάσκηση για σωστή διεξαγωγή τηλεφωνικών επικοινωνιών στην αγγλική γλώσσα.
Telephoning works with the skills and language required to conduct successful phone calls in English.
The units cover:
- Focus on listening
- Making calls
- Receiving calls
- Receiving and leaving messages
- Dealing with problems
- Conference calls
Telephoning provides six core units, each containing these sections:
- "Warmer" to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills.
- "Presentation and practice" of core language connected to each skill.
- "Over to you", which allows students to apply what they have learned to their real-life work situation.
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Find out more here:
- ISBN
- 978-3-12-501320-9
- Level
- B1-B2
9783125013209
Νέο
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