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Telephoning,-Coursebook-Audio-CD

Telephoning, Coursebook + Audio CD

Telephoning B1-B2. Προετοιμασία και εξάσκηση για σωστή διεξαγωγή τηλεφωνικών επικοινωνιών στην αγγλική γλώσσα. 

31,32 € 34,80 € -10%
με ΦΠΑ
Ποσότητα

 

Telephoning works with the skills and language required to conduct successful phone calls in English.

The units cover:

  • Focus on listening
  • Making calls
  • Receiving calls
  • Receiving and leaving messages
  • Dealing with problems
  • Conference calls

Telephoning provides six core units, each containing these sections:

  • "Warmer" to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills.
  • "Presentation and practice" of core language connected to each skill.
  • "Over to you", which allows students to apply what they have learned to their real-life work situation.

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Further information

ISBN
978-3-12-501320-9
Level
B1-B2
9783125013209
Νέο