E-mailing, Coursebook + Audio CD

E-mailing aims to develop both the skills and language needed to write effective business emails in English.

The units cover:

- getting started

- structuring your message

- being clear and concise

- choosing the right level of formality

- getting the tone right

- checking before you send

Emailing provides six core units, each containing these sections:

- warmer to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills

- presentation and practice of core language connected to each skill

- over to you, which allows students to apply what they have learned to their real-life work situation

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